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STOP 0x00000024, 0X0000024, 0X24, NTFS_FILE_SYS Error Code

Definition: STOP 0x00000024, 0X0000024, 0X24 or NTFS_FILE_SYSTEM

Applies to: Windows XP and other operating systems.

This stop error means that your ntfs file system is corrupt (damage in the file system, bad hard drive data, corrupt SCSI or IDE drivers or a corrupt ntfs.sys file).

How do I resolve the problem?

There are two ways,

1, If you still can access Windows, try to disable any backup programs, virus scanning programs or disk defragmenter tools. Try also to run a hardware diagnostics tool to detect any errors your hard drive might have. And run chkdsk /r to detect and repair any file system structural damage.

2, If you are unable to load Windows. Then you should try to access your ntfs partitions by making a ntfs boot disk with NTFS4DOS (freeware). You can download it from You will need a floppy disk.

After you load the bootable floppy disk onto your damaged system, select either option one (1) or option three (3). If you selected option one (1), type chkdsk /r at the command prompt, and your problem should go away after the disk has been repaired.

Note! Unfortunately there is a chance that your partition is corrupt beyond repair and all of your data is lost. In that case, you need to reformat the partition to be able to use it again.

Additional information can be found at;en-us;Q228888

Good luck!

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