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computer wont boot up

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computer wont boot up

Postby dorno83 on Thu Jun 11, 2009 4:44 am

Hi,

My computer will not boot up. I disabled auto restart on system failure and received this error message.
The technical information reads

*** STOP: 0x00000024 (0x00190203, 0x86D472E0, 0xC0000102, 0x00000000)

I know i could prob fix it with the recovery disk but here is the deal I am currently in Iraq and I am getting ready to head home and I already sent my recovery disk home.
My comp is a HP Pavilion dv4040us
running windows XP home edition.

dorno83
dorno83
 
Posts: 1
Joined: Thu Jun 11, 2009 4:29 am

Re: computer wont boot up

Postby ronallandottk on Thu Jun 11, 2009 1:54 pm

Apparently the most common cause for this error message is data corruption on your hard drive, in all likelihood affecting NTFS.sys, therefore compromising your computer's capability to read from NTFS formatted drives. This corruption can be due to various reasons, such as malware, a virus, a power outage while data is being written to the drive, a drive defect, among other things.

What you need to do first is to run scandisk or checkdisk on your drive. Unfortunately, the easiest way to do this if for you to boot from a Windows installer CD or recovery disc, go to recovery mode, and from the prompt enter the scandisk command.

You can try going into safe mode, or command prompt mode by pressing F12, but in your case your computer may very well crash before you get there.

In essence, all that is needed to be done so that your drive and windows installation may be salvaged is to boot from some other drive because the NTFS driver on your disk malfunctioning.

Options include booting from a bootable CD with NTFS support and a command prompt...the XP installer would be the first choice, if not available, virtually any boot disc with NTFS support and the appropriate drivers should work.

Maybe you can setup a bootable external drive, such as an external HDD, or USB drive, then run scandisk off of it.

On desktop systems, the usual solution is to pull out the drive and slave it to a working PC, but since yours is a notebook, removing the drive may be impractical.

It's a bit unfortunate that the easiest solution is probably the unavailable one in your case. Maybe you can borrow a recovery disc there?
ronallandottk
 
Posts: 111
Joined: Wed Feb 04, 2009 8:34 pm


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