Question sent in by users this week:

Question: I have a Toshiba Satellite A130 ST1313, it came with windows vista but was running really slow. I decided to put Windows XP... Everything is working fine but my sound. The sound application is not working... If you guys help me with this issue i'll apreciate it.

Answer: Your system is using Realtek HD audio drivers. Most Toshiba notebooks do. You can find drivers for your sound card at this link http://support.toshiba-tro.de/tools/Satellite/sl30psl33/xp/sound-psl33-xp-51005273.zip you can also try to download the sound drivers directly from Realtek http://www.realtek.com.tw/downloads/.

Question: I have a Dell Inspiron 6000. The port that the AC Adapter attaches to (in the back of the notebook) is very loose and as a result I have replaced the AC Adapter three times in three years because it blows out. Also, it has gotten so bad there is a short in it (happens with the slightest little shake) and it keeps turning on and off the AC Power to Battery power. When it does that… a error message comes on the screen therefore causing me to constantly have to re-click on the screen to get back to the job at hand.

How can I get the AC adapter port repaired or replaced without sending the computer to Dell?

Answer: I am afraid the easiest and cheapest solution would to send your notebook back to Dell. Or have them arrange to send you a service technician. It should be covered under the warranty. I would not let anyone else do the work as it would probably void the warranty as it sound like you have to change a few electrical parts.

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